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fishtail-99
Joined: 17 Apr 2007
Posts: 1437
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 Posted: Fri Mar 28, 2008 9:31 am
A cry for help from the Johnson family! |
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Grea81
New member
Post Number: 7
Registered: 7-2007
Posted on Friday, March 28, 2008 - 10:22 am:
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I an extremely nervous about the status of our company. The company cashed my check for a charcoal shipment a long time ago, and I have had no response to my inquiries.
We have all received e-mail regarding the Kamado fraud forum. With no news or responses to my e-mails and phone calls, I am afraid that the worst is happening. I LOVE this product and was looking forward to many years of use and a fruitful collaboration with the company. Does anyone know any real facts??
Respectfully,
Jerry |
"our company"????? Sigh.... (or is this one of us, lol) |
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fishtail-99
Joined: 17 Apr 2007
Posts: 1437
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Posted: Fri Mar 28, 2008 9:40 am
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| And just like that, it's gone! So, a post asking for help lasts about 10 minutes and then is deleted. This is typical for their forum. |
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Admin
Site Admin
Joined: 23 Jun 2006
Posts: 1018
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somebodyelse
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Posted: Fri Mar 28, 2008 10:39 am
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How can a person expect to have a "fruitful collaboration" with a company that has changed it's name several times in several years to avoid creditors?
How many red flags does it take for someone to finally get the message? |
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somebodyelse
Guest
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Posted: Fri Mar 28, 2008 11:11 am
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If Grea81 mailed his check he could contact the U.S. Postal Inspectors about mail fraud. Those folks take fraud VERY seriously.
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Nerka
Joined: 28 Oct 2006
Posts: 187
Location: Ekwok, Alaska
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Posted: Sat Mar 29, 2008 7:52 pm
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I seem to recall the last time someone said something about mail fraud they got action real quick like. I hope Grea81 pursues that angle.
_________________
http://www.nerka-naknek.net.ms |
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grea81
Guest
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Posted: Tue Apr 01, 2008 12:54 pm
Charcoal |
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| I have given them one more opportunity to clear this up, then I will have to go the "mail fraud" route |
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Admin
Site Admin
Joined: 23 Jun 2006
Posts: 1018
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Posted: Tue Apr 01, 2008 1:12 pm
Welcome Grea81 |
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Sorry to hear of your troubles, but perhaps you can rest a little easier knowing you are not alone. I hope you get results.
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grea81
Guest
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Posted: Fri Apr 04, 2008 9:55 am
The KEC Finally Arrived |
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The charcoal showed up today. I never did get a response from anyone so while the issue is closed, the sense that no one is at home in San Diego?, Las Vegas?, or somewhere on the pacific rim still lingers.
It is regrettable that a product that I truly love is tarnished with such a negative reputation for customer service. |
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fishtail-99
Joined: 17 Apr 2007
Posts: 1437
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Posted: Fri Apr 04, 2008 10:15 am
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| Their product is tarnished by a whole lot more than just poor customer service. |
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mpit
Guest
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Posted: Wed May 14, 2008 11:44 am
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| What customer service!!!! it is non existant |
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