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JasmineFilter
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 Posted: Fri Jul 21, 2006 5:47 am
A good example of Kamado customer service: |
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Your product is massively defective. What' s the solution offerred by Kamado Corp? Fix it yourself!!
http://www.kamado.com/discus/messages/3/30349.html?1153460258#POST4637 2
So when are one of you brave souls going to innocently ask Vickie why she thinks all the tiles came off her cooker? They banned me.... |
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curly
Joined: 09 Jul 2006
Posts: 665
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Posted: Fri Jul 21, 2006 8:53 am
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| I'm banned also, but I would love to see an innocent post that says, 'Isn't this covered in the warrenty?' |
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JasmineFilter
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Posted: Fri Jul 21, 2006 11:19 am
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| I still think someone should innocently ask Vickie directly, why SHE thinks all her tiles fell off. |
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JasmineFilter
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Posted: Mon Jul 24, 2006 10:02 am
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OH MY GOD! Vickie just posted this:
| Quote: | | Just a follow up...I still have not fixed my tiles as I'm hoping Kamado will get back to me about getting some sheets of tile for this extensive project. I hope they get back to me soon. I've been emailing and calling and haven't heard from them. Cross your fingers.... |
Doesn't she know she will be banned? Doesn't she know that she isn't being nice to RJ? Doesn't she know this post will be deleted? Oh for the love of humanity! |
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Porkchop
Joined: 06 Jul 2006
Posts: 237
Location: Champaign, IL (Univ of IL U/C)
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Posted: Mon Jul 24, 2006 10:46 am
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heeeee!
you know what really fries my baloney, tho?? you read stuff like what Grillslave says here: "have provided me several replacement parts at no cost".
Why him and not me?? we both have the same LIFETIME GUARANTEE, right? it's my cooker, not my personality that is under warranty, right? so what gives? my suspicion... they have just run out of money, after having to deal with the fact that their cooker doesn't hold up to their boasts, that they've gotta screw who they can screw out of every little penny.
oh well...
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curly
Joined: 09 Jul 2006
Posts: 665
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Posted: Mon Jul 24, 2006 11:25 am
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it's gone  (Vicky's post) |
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CharlieBrown
Joined: 08 Jul 2006
Posts: 41
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Posted: Mon Jul 24, 2006 11:53 am
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| Porkchop wrote: | | Why him and not me?? |
Obviously you did not use the magic word.
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Porkchop
Joined: 06 Jul 2006
Posts: 237
Location: Champaign, IL (Univ of IL U/C)
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Posted: Mon Jul 24, 2006 11:56 am
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| Charlie Brown wrote: | | Obviously you did not use the magic word. |
yeah, "VISA"...
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