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Unbelievable
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Nemesis
Joined: 04 Jul 2006
Posts: 534
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 Posted: Wed Feb 01, 2012 8:40 pm
Interesting reply from the author of the Hub... |
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| Quote: | | Kamado Company is right Doug. The company was terrible. Unfortunately Kamado Grills hasn't been much more help then the company they bought, although they do return emails. So that's an improvement I guess. |
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Kamado Grills
Joined: 06 Nov 2011
Posts: 131
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Posted: Wed Feb 01, 2012 9:42 pm
Re: Interesting reply from the author of the Hub... |
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| Nemesis wrote: | | Quote: | | Kamado Company is right Doug. The company was terrible. Unfortunately Kamado Grills hasn't been much more help then the company they bought, although they do return emails. So that's an improvement I guess. |
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Indeed, since we have shipped almost everything we have taken an order on. We are a bit behind, but are working extra this week to try and compensate. I'll have to look in to it....
John
Also FWIW, we now offer a complete repair kit and have instructions on our forum for install. (assuming we can match your tile or come to some kind of arrangement) |
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