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Unbelievable Guest
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Posted: Mon Nov 17, 2008 7:30 am
My Quest to Place an Order... |
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Quote: | Greg
New member
Post Number: 5
Registered: 11-2002
Posted on Monday, November 17, 2008 - 6:23 am:
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Calling all Kamado staff. I've been trying to reach you for months. I need a new firebox and a cover for my #7. Patience in shambles, please help. -greg
| Even with the announcement of the "New Christmas Sale" Greg can't even get an order in. What a joke. |
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fishtail-99
Joined: 17 Apr 2007 Posts: 1437
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Posted: Mon Nov 17, 2008 8:54 am
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It's funny that there is this common theme among all these posters. A sort of sarcastic resignation. They know that the Better Business Bureau can't help them. They know that their phone calls and emails are being ignored. Their only hope would be a lawsuit, but who can afford to sue RJ over a few hundred dollars? How can anyone seriously read the Kamado forum and still go ahead an place an order? Hell, they don't need a Fraud Forum to warn them. The red flags are all over the Kamado forum. And yet the occasional sucker still places an order. |
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Unbelievable Guest
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Posted: Mon Nov 17, 2008 9:58 am
Low Roller |
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Good Luck! Quote: | Low_roller
New member
Post Number: 10
Registered: 9-2003
Posted on Monday, November 17, 2008 - 9:54 am:
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Trying to order a meat hanger for my #5 here as well. | |
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Unbelievable Guest
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Posted: Mon Nov 17, 2008 11:01 am
R.J.'s response |
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Just as expected:
Quote: | Richardj
Moderator
Post Number: 2400
Registered: 4-2002
Posted on Monday, November 17, 2008 - 10:33 am:
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Greg, we are just waiting for your order. As I mentioned, just email sales@kamado.com. We are not sure what items you would like.
Low_roller. we do not have a record of email or telephone message. Please email sales@kamado.com as this will assure your order has been received and confirmed by following invoice/order number. Thanks | What about Low_Roller's order? Hmmm? |
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fishtail-99
Joined: 17 Apr 2007 Posts: 1437
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Posted: Mon Nov 17, 2008 12:03 pm
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Typical RJ bullsh*t. They ignore their emails and phone messages for months and then profess ignorance and ask the poor sucker to email them. Absolutely typical. |
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Admin Site Admin
Joined: 23 Jun 2006 Posts: 1018
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Posted: Tue Nov 18, 2008 9:05 am
I like his style |
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In your face, RJ:
Quote: | Greg
New member
Post Number: 6
Registered: 11-2002
Posted on Tuesday, November 18, 2008 - 6:44 am:
Richard,
I really have emailed sales@kamado.com
Many times, lets see if I can paste in a list. The only reply I ever got was from you Richard and it was a brief discussion about fireplaces.
My order is simple:
I want a rod box for a #7
And a cover for a #7 (not even picky about cover colors)
Date: November 6, 2008 10:16:51 PM PST
To: sales@kamado.com
Subject: anybody there
Date: September 23, 2008 7:24:55 PM PDT
To: sales@kamado.com
Subject: order if you please
Date: August 24, 2008 6:20:53 PM PDT
To: sales@kamado.com
Subject: Fwd: order please
Date: July 26, 2008 7:08:26 AM PDT
To: sales@kamado.com
Subject: Re: order please
Date: July 25, 2008 7:32:34 PM PDT
To: sales@kamado.com
Subject: where are you guys?
Date: July 19, 2008 9:29:30 AM PDT
To: sales@kamado.com
Subject: order please
Date: May 29, 2008 4:41:07 PM PDT
To: sales@kamado.com
Subject: order a firebox
Date: February 16, 2008 6:16:03 PM PST
To: sales@kamado.com
Subject: never got a reply
Date: February 12, 2008 5:39:04 AM PST
To: sales@kamado.com
Subject: need a fire box
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_________________ Don't Be A Richard |
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Unbelievable Guest
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Posted: Tue Nov 18, 2008 9:42 am
Great catch! |
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Great catch Admin. Nobody can possibly be that stupid. They have to be playing a cat & mouse game. The only question is exactly why? |
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Johnnyboy Guest
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Posted: Tue Nov 18, 2008 11:13 am
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Would someone tell Greg to contact me for a cover.
I have a black Sunbrella cover already made for #7 I'll sell for less than Kamado price.
Thanks,
John
coverworks@hotmail.com |
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Admin Site Admin
Joined: 23 Jun 2006 Posts: 1018
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Posted: Tue Nov 18, 2008 11:42 am
Too Late Johnnyboy |
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RJ is all over this one, invoice# and all! And hey, obviously Greg is lying since none of his emails over the past year have appeared on any of RJ's 5 computers!
Quote: | Richardj
Posted on Tuesday, November 18, 2008 - 11:18 am:
Greg, we have 5 computers around here and I have had all check these dates for any emails from you. We have none nor are there any telephone messages. I do not know what #65532 on the Februry 12, 2008 refers to.
Most important is that you have an order/invoice number. I have asked one of the girls to give you one (No. 10374) for 1 rod firebox and a Navy blue Sunbrella #7 Cover. Someone from our office will email and call to confirm this order. Thanks |
_________________ Don't Be A Richard |
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Unbelievable Guest
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Posted: Tue Nov 18, 2008 12:37 pm
Don't hold your breath Greg! |
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Five computers that don't work and they can't afford to upgrade. If Greg orders from them he will spend the next twelve months emailing about his order like Mcghost and the rest. As for DYS I hate to break the news but the only boat that's in port is a stolen sunken vessel named Nam Sang and your Kamado is not on it. Do you have the feeling that there is some sort of desperation or panic going on with them today? If so maybe they will begin to understand how the kustomers feel. Naaa I doubt it. |
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