| View previous topic :: View next topic |
| Author |
Message |
curly
Joined: 09 Jul 2006
Posts: 665
|
 Posted: Thu Jul 12, 2007 10:13 am
Singapore |
 |
|
|
Dude, he's all over the map ain't he 
=========================================
Richardj
Moderator
Post Number: 2226
Registered: 4-2002
Posted on Wednesday, July 11, 2007 - 10:20 pm:
---------------------------------------------------------------------- ----------
Henry, sorry about the Firebox. I will make sure the girls give you the information tomorrow. I have changed the formula and am shipping products weekly from Singapore so it might take a little longer then we would like until we get an inventory of spare parts locally. In the mean time, let's see if we can get yours operational, if we have to wait, I am sure we can. It is awful being w/o cooking on your Kamado. If you don't mind, please take a picture and email it to richardj@kamado.com. Thanks, Richard |
|
| Back to top |
|
 |
foxhound
Guest
|
Posted: Thu Jul 12, 2007 6:22 pm
|
|
|
|
| Anyone want to speculate on how long they last in Singapore or where they will land next? |
|
| Back to top |
|
|
Admin
Site Admin
Joined: 23 Jun 2006
Posts: 1018
|
Posted: Fri Jul 13, 2007 5:41 am
Singapore? |
|
|
|
...What?!
 
Is that ALL kamado products or just charcoal?
Bizarro. |
|
| Back to top |
|
|
fishtail-99
Joined: 17 Apr 2007
Posts: 1437
|
Posted: Fri Jul 13, 2007 5:56 am
|
|
|
|
| According to RJ, he is now shipping "some parts" from Singapore. |
|
| Back to top |
|
|
foxhound
Guest
|
Posted: Fri Jul 13, 2007 7:01 am
|
|
|
|
| Given RJ's statement of shipping parts from Singapore (he was referrring to replacing a firebox and to a new formula ), and the relocation of the sales/logistics office , I would say they are making changes. Note that the most recent customer service specialist (Tony) has been absent in recent discussions about unanswered phone calls, emails, etc. and Richard being slightly more active on the forum. |
|
| Back to top |
|
|
curly
Joined: 09 Jul 2006
Posts: 665
|
Posted: Fri Jul 13, 2007 7:04 am
|
|
|
|
| sam wrote: | | Given RJ's statement of shipping parts from Singapore (he was referrring to replacing a firebox and to a new formula ), and the relocation of the sales/logistics office , I would say they are making changes. Note that the most recent customer service specialist (Tony) has been absent in recent discussions about unanswered phone calls, emails, etc. and Richard being slightly more active on the forum. |
Well, he can only get someone to work for stock certificates for so long...they eventually find out that the stock ain't worth the paper it's printed on and they leave. 
That's the second Tony he took for a significant amount of loot |
|
| Back to top |
|
|
Nemesis
Joined: 04 Jul 2006
Posts: 534
|
Posted: Sat Jul 14, 2007 6:22 pm
|
|
|
|
| I wonder whats different about hs new "formula". Anyone else want to speculate that he is likely plagiarizing another vendors formula? |
|
| Back to top |
|
|
Gerard
Joined: 05 Jul 2006
Posts: 769
|
Posted: Sun Jul 15, 2007 9:46 am
|
|
|
|
I just hope all their customers realize that moving production will mean major upheaval and turmoil. Though the Johnsons will do their very best, customer service may be lacking for a very brief period of time.
But just as long as they're patient, the customers will be rewarded with a product and service unmatched anywhere in the the ceramic cooking world. |
|
| Back to top |
|
|
foxhound
Guest
|
Posted: Sun Jul 15, 2007 1:43 pm
|
|
|
|
| curly wrote: | | Nemesis wrote: | | I wonder whats different about hs new "formula". Anyone else want to speculate that he is likely plagiarizing another vendors formula? |
My guess is that his 'new formula' is in reference to the kool-aide I'd say he's had to double the strength due to those old time faithfuls leaving the flock. He's losing his grip and needs better stuff.  |
I'm sure he is busy getting a patent on the new formula  Notice this time there isn't the grand announcement that he is doing production in Singapore like there was for Indonesia and Mexico. He kinda made that statement very low profile. |
|
| Back to top |
|
|
Nemesis
Joined: 04 Jul 2006
Posts: 534
|
Posted: Mon Jul 16, 2007 4:59 am
|
|
|
|
As an added Bonus, they now have another layer of logistics to blams slow production and non delivery on...
"We are sorry, the vessel carrying your grill was siezed by pirates, and your cooker, being so beautiful was the only thing stolen"  |
|
| Back to top |
|
|
foxhound
Guest
|
Posted: Mon Jul 23, 2007 4:48 am
|
|
|
|
Tania wrote:
email address if you wish to receive the newsletter that will go further into this subject. Richard
Tania
Member
Post Number: 38
Registered: 9-2004
Posted on Sunday, July 22, 2007 - 8:26 pm:
---------------------------------------------------------------------- ----------
Richard-- I think this is a question that all Kamado users/fans would be interested in having answered in open forum, not just in personal emails, as it heavily affects availability/supply/scheduling of anything we all may potentially be interested in buying (whether accessories or complete units).
I think we are all interested!
Looking forward to more info!
Tania
Member
Post Number: 39
Registered: 9-2004
Posted on Sunday, July 22, 2007 - 8:27 pm:
---------------------------------------------------------------------- ----------
BTW-- my email address has not changed in the least-- and looking forward to the newsletter.
[/quote]
Tania knows bullshit! |
|
| Back to top |
|
|
|
