Kamado Fraud Forum    
Kamado Fraud Forum    
 

Markejx appears to need service

 
Post new topic   Reply to topic    Kamado Fraud Forum Index :: Customer Service Nightmares
View previous topic :: View next topic  
Author Message
dwebb



Joined: 07 Oct 2009
Posts: 62

PostPosted: Tue Jul 05, 2011 4:22 am    

Markejx appears to need service
Reply with quote

Author Message

Markejx
Member
Post Number: 68
Registered: 9-2001
Posted on Sunday, July 03, 2011 - 12:28 pm:

---------------------------------------------------------------------- ----------
With a "Lifetime Warranty" one would expect Kamado to return phone calls, emails etc. Has anybody been able to actually contact Kamado? My K7 has cracked and I sent pic's, called, sent emails and no word back. Looks like a lot of concerns have been posted regarding the lack of service. Any idea what is going on?
Back to top
View user's profile Send private message
Unbelievable
Guest





PostPosted: Tue Jul 05, 2011 10:48 am    

She's kidding right?
Reply with quote

Quote:
Richelle_j
Member
Post Number: 103
Registered: 4-2007
Posted on Tuesday, July 05, 2011 - 10:42 am:

---------------------------------------------------------------------- ----------
Hello Mark,
I will look into these emails you sent with photos however I am not finding anything from you. If you want to resend them to sales@kamado.com we will figure out a fix immediately. Thank you!

Richelle_j
Member
Post Number: 104
Registered: 4-2007
Posted on Tuesday, July 05, 2011 - 10:53 am:

---------------------------------------------------------------------- ----------
Hello Mark,
I just found the email from Sunday! Sorry for the delay as were closed on Sundays and also yesterday due to the Holiday! I just replied... Thank you!
Rolling Eyes
Back to top
dwebb



Joined: 07 Oct 2009
Posts: 62

PostPosted: Tue Jul 05, 2011 11:53 am    

Reply with quote

His other post says his base is cracked. Since Rachelle is going to fix it I would assume a full replacement will be sent to him.
Back to top
View user's profile Send private message
Unbelievable
Guest





PostPosted: Tue Jul 05, 2011 3:03 pm    

She isn't going to fix or send anything!
Reply with quote

dwebb wrote:
His other post says his base is cracked. Since Rachelle she is going to fix it I would assume a full replacement will be sent to him.
They always post about how they are going to happily fix the problem before they ban you.
Back to top
Display posts from previous:   
Post new topic   Reply to topic    Kamado Fraud Forum Index :: Customer Service Nightmares All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum




Powered by phpBB © 2001, 2002 phpBB Group
Charcoal2 Theme © Zarron Media